Security Center

ProFed works hard to ensure that your information is secure. Our high encryption standards and enhanced login security mean you can bank online with confidence.

Use Caution Online

You also play an important role in securing your information.

• Never disclose your passwords or write them down.
• Do not click on links in e-mails or download unsigned software to your computer.
• Keep your antivirus, firewall, and spyware blocking software up to date.
• Stay current with all security patches for your operating system.

Remember, ProFed will never request your personal identifying information via e-mail, automated calling, or through an unsolicited telephone call.

Security Alerts - Stay Informed

ProFed will update this section with security alerts that affect you. Please check this page often as alerts may be added frequently.

NOTICE:  Users of mobile devices with Android software may have noticed several applications available for download in the Android Marketplace. If you see any applications provided by the user Droid09, please do not download these applications.

Android applications provided by Droid09 are fraudulent.

Please remove any applications by Droid09 from your mobile device and contact your mobile provider to evaluate whether any other applications or information stored on your mobile device have been compromised.

Additionally, you should initiate any secure sessions through your mobile web browser instead of through any applications you may have downloaded.

Please report suspicious items to the credit union. When contacting ProFed, remember to always use the published numbers. Call the local or toll-free number listed below. (This number also appears on your account statements.)

260-483-0514 or 800-752-4613

NOTICE:  The National Automated Clearing House Association (NACHA) is warning all members of credit unions and bank account holders to be aware of a new phishing e-mail scam. Below is a sample of a phishing e-mail message:

From: nacha.org
Sent: Thursday, November 12, 2009 10:25 AM
To: Doe, John
Subject: Rejected ACH transaction, please review the transaction report

Dear bank account holder,

The ACH transaction, recently initiated from your bank account, was rejected by the Electronic Payments Association. Please review the transaction report by clicking the link below:

Unauthorized ACH Transaction Report  

If you received a message similar to this, do not respond or click on any of the links. Please report the message to the credit union. When contacting ProFed, remember to always use the published numbers. Call the local or toll-free number listed below. (This number also appears on your account statements.)

260-483-0514 or 800-752-4613

To check the latest alert information, click on the Information Security Alerts link on the home page.

NOTICE:  There has been an increase in the number of online scams, including use of malicious software (malware) attacks.     

As a precaution, be sure to close any extra browser tabs or browser windows before logging into an online banking session. Keep your computer current with the latest operating system security patches, and be sure to update your firewall, antivirus, and spyware software regularly.

Please report suspicious items to the credit union. When contacting ProFed, remember to always use the published numbers. Call the local or toll-free number listed below. (This number also appears on your account statements.)

260-483-0514 or 800-752-4613

Other Security Resources

• On Guard Online - Practical tips about online safety from the federal government
• IDtheft.gov - Online resources about Identity Theft
• Cybercrime.gov - Department of Justice Computer Crime website
• Looks Too Good to Be True - Consumer information about Internet fraud

For detailed information on browser security and technology, network security, and identity theft, click here to visit the Digital Insight security site.