Professional Federal Credit Union
Contact Us

Contact Us

For your convenience, ProFed has 11 full-service locationsTouch-Tone Teller automated telephone banking, and ProFed Online Banking. 

Plus, get free access to cash through any of our area ATMs, or through the Alliance One network of surcharge-free ATMs.

Send us a secure message.
Secure Message Portal FAQ.


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Important Phone Numbers

Main Office

260-483-0514 or 800-752-4613    
ProFed Business Services   Ext. 1634
ProFed Member Services    
Call Center   Ext. 1633
ProFed Card Services   Ext. 1632
ProFed Lending Services   Ext. 1631
ProFed Mortgage Services   Ext. 1636
Budget Counseling   Ext. 1638

Touch-Tone Teller

260-483-5537 (4-Teller) or 800-752-4615

Transaction Codes


Lost/Stolen Cards

260-373-1632 or 800-752-4613 ext. 1632

Lost/Stolen Cards

(After business hours) 888-373-2880

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ProFed Locations
Main Branch*
1710 St. Joe River Dr.
Fort Wayne, IN 46805
Ph. 260-483-0514 or 800-752-4613
South Branch*
6820 S. Hanna St.
Fort Wayne, IN 46816
Ph. 260-373-1622
West Branch*
6105 Constitution Dr.
Fort Wayne, IN 46804
Ph. 260-373-1624
East Branch*
6448 Stellhorn Rd.
Fort Wayne, IN 46815
Ph. 260-373-1627
Northwest Branch*
1551 W. Dupont Rd.
Fort Wayne, IN 46825
Ph. 260-373-1629
Angola Branch*
2410 N. Wayne St.
Angola, IN 46703
Ph. 260-665-7092
Auburn Branch*
Auburn Cord Plaza
506 N. Grandstaff Dr.
Auburn, IN 46706
Ph. 260-925-1550
Bluffton Branch*
1331 Baker Pl.
Bluffton, IN 46714
Ph. 260-824-5991
Columbia City Branch*
Columbia Plaza
545 N. Line St.
Columbia City, IN 46725
Ph. 260-244-7222
Decatur Branch*
632 S. 13th St.
Decatur, IN 46733
Ph. 260-724-9929
Kendallville Branch*
419 E. North St.
Kendallville, IN 46755
Ph. 260-347-0520
ProFed Financial Advisors
4315 Flagstaff Cove
Fort Wayne, IN 46815
Ph. 260-486-7989 or 800-468-1520

*24-hour drive-up ATM available

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Every ProFed Branch has an ATM either on-site or nearby.

City Location Address (click for a map)
Fort Wayne Main Branch 1710 St. Joe River Dr.
Fort Wayne South Branch 6820 S. Hanna St.
Fort Wayne West Branch 6105 Constitution Dr.
Fort Wayne East Branch 6448 Stellhorn Rd.
Fort Wayne Northwest Branch 1551 W. Dupont Rd.
Angola Angola Branch 2410 N. Wayne St.
Auburn Auburn Branch 506 N. Grandstaff Dr.
Bluffton Bluffton Branch 1331 Baker Pl.
Columbia City Columbia City Branch 545 N. Line St.
Decatur Decatur Branch 632 S. 13th St.
Kendallville Kendallville Branch 419 E. North St.
     
ProFed is part of the Alliance One surcharge-free ATM network.
Click here to locate other Alliance One ATMs

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Business Hours - Fort Wayne Branches & Departments

Day of the Week Lobby Drive-Thru
Monday - Thursday 8:30 AM to 5:00 PM 8:00 AM to 7:30 PM
Friday 8:30 AM to 6:00 PM 8:00 AM to 7:30 PM
Saturday and Sunday Closed Closed

Business Hours - Angola, Auburn, Bluffton, Columbia City, Decatur, and Kendallville

Day of the Week Lobby Drive-Thru
Monday - Thursday 8:30 AM to 5:00 PM 8:00 AM to 6:00 PM
Friday 8:30 AM to 6:00 PM 8:00 AM to 6:30 PM
Saturday and Sunday Closed Closed

Business Hours - Member Services Call Center

Day of the Week Telephone and Secure Chat
Monday - Friday 8:30 AM to 7:30 PM
Saturday and Sunday Closed

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ProFed Holiday Closings
New Year's Day Wednesday, January 1, 2014
Martin Luther King, Jr. Day Monday, January 20, 2014
Presidents' Day Monday, February 17, 2014
Memorial Day Monday, May 26, 2014
Independence Day Friday, July 4, 2014
Labor Day Monday, September 1, 2014
Columbus Day Monday, October 13, 2014
Veterans Day Tuesday, November 11, 2014
Thanksgiving Day Thursday, November 27, 2014
Christmas Eve Wednesday, December 24, 2014 (close at noon)
Christmas Day Thursday, December 25, 2014
New Year's Eve Wednesday, December 31, 2014 (close at noon)
New Year's Day Thursday, January 1, 2015

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ProFed Business Services
260-483-0514 or 800-752-4613 ext. 1634
businessservices@profedcu.org
ProFed Member Services
Call Center

260-373-1633 or 800-752-4613 ext. 1633
contactus@profedcu.org
ProFed Card Services
260-373-1632 or 800-752-4613 ext. 1632
cardservices@profedcu.org
ProFed Lending Services
260-373-1631 or 800-752-4613 ext. 1631
lending@profedcu.org
ProFed Mortgage Services*
260-373-1636 or 800-752-4613 ext. 1636
mortgages@profedcu.org
Budget Counseling
260-483-0514 or 800-752-4613 ext. 1638
contactus@profedcu.org

*Requests for information or error resolution on your mortgage loan must be made in writing and mailed to ProFed Federal Credit Union, PO Box 5277, Fort Wayne, IN 46805.

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